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Martin Smith Lettings

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The Tenant Fees Act bans most letting fees and caps tenancy deposits paid by tenants in the private rented sector in England. The ban on tenant fees applies to new or renewed tenancy agreements signed on or after 1 June 2019.

"I recommend Martin Smith Letting and Management because I am living in a house for nearly 10 years. I am very happy this is a amazing property in east London."

Mohamed Sameer Ismail

"I have been working with Tony for many years now. He's diligent and goes the extra mile. He has great relationships with tenants. He looks after all my properties and I would thoroughly recommend MSL to anyone."

Louise

"Renting and check out process is simple and efficient when compares with other big name real estate company. Response is fast when things need to be fixed. Gavin is exceptional while other staffs are also helpful."

Xin Li

"Started my 3rd year with them and never had a problem. All problems handled professionally and solved quickly."

Shamshad Ansari

"Very professional, understanding and good to do business with. Highly recommended."

Ian Bright

"Good agency. Employees are very helpful and understanding!"

Anish G

"Renting from past 2 years. Really good agency."

Iwona K

 

Tenant fees schedule

Applies to Assured Shorthold Tenancies (ASTs) In England with changes expected from 01st May 2026

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Note this will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year)

Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. 

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation.  To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CLIENT MONEY PROTECTION:

The Property Ombudsman

INDEPENDENT REDRESS

www.tpos.co.uk/consumers/make-a-complaint
 

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